I'm having some real concerns about a repair just done on my PowerBook G4, 12''. I had destroyed the CD-RW/DVD drive someone - it was making awful noises and the motor finally just died - and went to a local guy in DC to buy the part and do the install.
He was doing the work while was out of town, and it took him a lot longer than he'd promised when I showed him the machine. He sent some worried-sounding emails that he was going to ask a friend with engineering skills to assist, because the small frame of the 12'' made it really hard to do the installation.
Well, he got the machine back yesterday. When he brought it back it was not booting up successfully at the start, but did after a few tries. It read a DVD-ROM and later imported a CD into iTunes successfully. However, the delete key, space bar, tab key and a few others are not working now, and there's a gap of 1-2 mm between the keyboard and aluminum frame of the laptop on the right side (i.e., above the optical drive). If I pound on the delete key and space bar they sometimes work, but it's clearly not right. Also, the clasp that opens the laptop is not releasing without a great deal of effort.
Based on the evidence, it's pretty clear to me that the optical drive was not installed properly -- if it were, the 1-2 mm gap wouldn't be there. The service provider is very reticent to admit that his repairs caused the problems, but it's pretty clear that the keyboard and clasp worked fine before he and his engineer buddy opened up the machine. He's agreed to take it back on Wednesday and look at it and try to resolve the problem, but in the meantime -- is there any other possible explanation or fix for the keyboard issue?
In the meantime, folks in the DC area, consider this a warning for anyone about Chris Barylick at www.macdweeb.com/